Privacy Policy — How n880 Collects, Uses, and Protects Your Data

Overview

This Privacy Policy ("Policy") applies to all users of the n880 platform accessible at n880.io ("the Platform"). It describes how n880 ("we", "us", "our") collects, processes, stores, and protects personal data provided by or collected from registered users and visitors based in Bangladesh and other jurisdictions where the Platform is accessible.

By registering an account on n880, completing a deposit or withdrawal transaction, or simply browsing the Platform, you acknowledge that you have read and understood this Policy and consent to the data practices described herein. If you do not agree with any aspect of this Policy, you should discontinue use of the Platform and contact support to close your account.

This Policy is read alongside the n880 Terms & Conditions and the Responsible Gaming Policy. Together, these documents form the complete agreement governing your relationship with n880.

Data We Collect

n880 collects personal data in the following categories. We collect only what is necessary for the purposes described in this Policy — no more.

2.1 Identity and Registration Data

When you register an account on n880, we collect the following information:

• Full legal name (as it appears on your government-issued identity document)
• Date of birth (required to verify that you meet the 21+ age requirement)
• Bangladesh mobile number (used for account authentication and communications)
• Email address (used for account notifications and correspondence)
• Username and encrypted password
• Residential address in Bangladesh (city, district, division)

2.2 Identity Verification (KYC) Documents

As part of our Know Your Customer (KYC) obligations, we may request and collect copies of the following documents:

• National Identity Card (NID) issued by the Bangladesh Election Commission
• Valid passport (bio-data page)
• Bangladesh driving licence
• Proof of address (utility bill, bank statement, or similar document dated within 90 days)
• Proof of payment method ownership (screenshot of registered bKash, Nagad, or Rocket account)

2.3 Financial and Transaction Data

In order to process deposits, withdrawals, and wager settlements in Bangladeshi Taka (BDT), n880 collects:

• Mobile money account numbers (bKash, Nagad, Rocket, Upay) associated with your registered profile
• Bank account details where bank transfer is used (account number, bank name, branch)
• Deposit and withdrawal transaction history including amounts, timestamps, and reference numbers
• Wagering history — bet placements, game activity, win/loss records, bonus redemptions
• Balance statements and account credit/debit records

2.4 Technical and Device Data

When you access the Platform via browser or mobile device, we automatically collect:

• IP address and approximate geolocation (country, city level)
• Device type, operating system, and browser version
• Session start/end timestamps and duration
• Pages visited, features accessed, and game sessions initiated
• Referral URL (if you arrived via a tracked promotional link)

2.5 Communications Data

When you contact n880 customer support or submit a complaint or dispute, we collect and retain:

• The full content of your written communications with our support team
• Support ticket reference numbers and resolution records
• Any documentation, screenshots, or attachments you voluntarily submit in support of a complaint

How We Collect Data

n880 collects personal data through the following channels:

• Directly from you: when you complete the account registration form, submit KYC documents, initiate a deposit or withdrawal, contact customer support, or respond to any optional surveys or promotions.
• Automatically: through cookies, session tracking, server logs, and analytics tools embedded in the Platform that record your device and interaction data each time you visit n880.io.
• From payment partners: bKash, Nagad, Rocket, Upay, and partner banks may share transaction confirmation data with n880 to verify deposit and withdrawal status. n880 does not receive your full financial account credentials from these partners.
• From game studio partners: game providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi share game round results and session data with n880 for the purposes of account settlement, dispute resolution, and responsible gaming monitoring.
• From identity verification services: where n880 engages third-party KYC verification tools to cross-check document authenticity, those services may return a verification result (pass/fail/pending) along with extracted identity fields.

How We Use Your Data

n880 uses the personal data it collects for the following specific purposes:

n880 does not use your personal data for automated decision-making that produces significant legal effects without human review. Responsible gaming alerts and fraud flags generated by automated systems are always reviewed by a qualified member of the n880 compliance or support team before any account action is taken.

Legal Basis for Processing

n880 processes your personal data on the following legal grounds:

• Contractual necessity: Processing required to create and maintain your account, execute transactions, and deliver the betting and gaming services you have requested is necessary for the performance of the contract between you and n880.
• Legal obligation: Certain data processing activities — including KYC verification, anti-money laundering (AML) checks, and record-keeping of financial transactions — are required to fulfil n880's obligations under applicable law.
• Legitimate interests: n880 may process data for fraud prevention, platform security, system analytics, and responsible gaming monitoring where such interests are not overridden by your rights and freedoms.
• Consent: Where n880 sends you optional marketing communications, promotional offers, or collects non-essential cookies, we rely on your freely given, informed consent. You may withdraw consent at any time by contacting support at [email protected] or updating your notification preferences in your account settings.

Sharing Your Data

n880 does not sell, rent, or trade your personal data to any third party for commercial purposes. Your data may be shared with the following categories of recipient solely to the extent necessary for the purposes described in this Policy:

• Payment processors: bKash, Nagad, Rocket, Upay, BRAC Bank, City Bank, Dutch-Bangla Bank, and other payment partners receive only the transaction data necessary to execute your requested deposit or withdrawal. These partners operate under their own privacy policies and data protection obligations.
• Game studio partners: Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, and other licensed game providers receive account identifiers and session tokens necessary to deliver game content and record round results. They do not receive your full identity, payment details, or KYC documents.
• Identity verification providers: n880 may engage specialist KYC verification services to authenticate identity documents. These providers process document images under strict confidentiality obligations and return only a verification outcome to n880.
• Technology and infrastructure providers: Cloud hosting, cybersecurity, and platform infrastructure partners who process data on n880's behalf under data processing agreements that restrict use to the services they provide.
• Legal and regulatory authorities: n880 will disclose personal data to law enforcement agencies, financial intelligence units, or other competent authorities when required to do so by applicable law, court order, or to prevent, detect, or investigate fraud, money laundering, or other criminal activity.
• Professional advisers: Legal counsel, auditors, and compliance consultants who are bound by professional confidentiality obligations, where required for the operation of n880's business.

Data Retention

n880 retains personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable legal and regulatory obligations. The following retention schedule applies:

When data reaches the end of its retention period, n880 will securely delete or anonymise it in a manner that prevents reconstruction of the original personal data. Anonymised, aggregated data (from which no individual can be identified) may be retained indefinitely for platform analytics and historical reporting.

Data Security

n880 employs a layered set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, or disclosure. These measures include:

• TLS/SSL encryption: All data transmitted between your device and n880's servers is encrypted using industry-standard Transport Layer Security (TLS 1.2 or higher). The padlock indicator in your browser confirms this encryption is active during every session.
• Encrypted data storage: Sensitive personal data fields — including identity document references, payment account identifiers, and password hashes — are stored using strong encryption algorithms. Passwords are hashed using bcrypt; plaintext passwords are never stored.
• Access controls: Access to personal data within n880's internal systems is restricted on a strict need-to-know basis. Staff access is logged, audited, and subject to multi-factor authentication (MFA) requirements.
• Network security: n880's infrastructure is protected by firewalls, intrusion detection systems, and DDoS mitigation services. Regular penetration testing and vulnerability assessments are conducted by qualified security professionals.
• Third-party security assessments: Key technology partners, including payment processors and KYC providers, are assessed against security standards before integration and are subject to ongoing compliance monitoring.

Despite these measures, no online platform can guarantee absolute security. In the event of a personal data breach that poses a risk to your rights and freedoms, n880 will notify affected users and relevant authorities as required by applicable law, within the timelines prescribed by regulation.

Cookies & Tracking Technologies

9.1 What Are Cookies?

Cookies are small text files stored on your device by your web browser when you visit a website. n880 uses cookies and similar tracking technologies (including session tokens, local storage, and pixel tags) to operate the Platform, maintain your logged-in session, remember your preferences, and gather aggregated analytics data.

9.2 Types of Cookies Used by n880

9.3 Managing Cookies

You can control or disable cookies through your browser settings at any time. Disabling strictly necessary cookies will prevent you from logging in or using core Platform features. Disabling analytics or marketing cookies will not affect your ability to place bets, play games, or transact on n880. Refer to your browser's help documentation for instructions on managing cookie preferences.

Your Data Rights

As a data subject, you hold the following rights in relation to the personal data n880 holds about you. To exercise any of these rights, submit a written request to [email protected] from your registered email address, clearly stating the right you wish to exercise and the specific data concerned.

• Right of Access: You may request a copy of all personal data n880 holds about you. We will provide this in a structured, readable format within 30 days of receiving your verified request.
• Right to Rectification: If any personal data n880 holds about you is inaccurate or incomplete, you may request that it be corrected or updated. You may also update certain account details directly in your account settings panel.
• Right to Erasure ("Right to Be Forgotten"): You may request deletion of your personal data where: (a) it is no longer necessary for the purposes for which it was collected; (b) you withdraw consent and there is no overriding legal basis; or (c) the data has been processed unlawfully. Note that n880 may be required to retain certain data for legal compliance purposes even after an erasure request.
• Right to Restriction of Processing: You may request that n880 restrict the processing of your data while a dispute about its accuracy or lawfulness is pending resolution.
• Right to Data Portability: You may request that n880 provide your personal data in a machine-readable format (such as CSV or JSON) so that it can be transferred to another service provider.
• Right to Object: You may object to processing based on legitimate interests — including profiling for responsible gaming monitoring — or to processing for direct marketing purposes. n880 will cease such processing unless it can demonstrate compelling legitimate grounds that override your interests.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.

n880 will respond to all data rights requests within 30 calendar days. Where a request is complex or involves large volumes of data, the response period may be extended by a further 60 days, in which case we will notify you of the extension and the reason within the initial 30-day window.

Minors & Age Verification

n880 is strictly for adults aged 21 and above. The Platform is not intended for, and does not knowingly collect personal data from, individuals under the age of 21. Age verification is a mandatory step in the account registration process and is enforced through our KYC document review procedure.

If n880 discovers or is notified that personal data has been collected from a person under the age of 21, we will:

• Immediately suspend the account and cease all processing of that individual's personal data for betting or gaming purposes.
• Permanently close the account and void all associated wagers and bonuses in accordance with our Terms & Conditions.
• Delete the personal data of the underage individual as promptly as possible, subject to any legal obligation to retain records of the incident.
• Return any deposited funds (minus any processing costs incurred by n880) to the original payment method where legally permissible.

Third-Party Services

The n880 Platform integrates with a number of third-party services to deliver its full product offering. Each of these third-party providers operates under its own privacy policy, and n880 is not responsible for the data practices of external services beyond the scope of the contractual data processing agreements in place. Key third-party integrations include:

• Game content providers: Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi deliver game content through embedded iframes or API integrations. These providers have access to game session identifiers and round data for the purpose of game delivery and result recording.
• Payment gateways: bKash, Nagad, Rocket, and Upay process mobile money transactions. Bank partners (BRAC Bank, City Bank, Dutch-Bangla Bank) process bank transfer requests. These partners are independently regulated financial institutions with their own data protection obligations.
• Analytics platforms: n880 may use privacy-compliant, anonymised analytics tools to understand Platform usage patterns. These tools process aggregated, non-personally-identifiable data only.
• Cloud infrastructure: n880 uses enterprise-grade cloud hosting services to run the Platform. These providers act as data processors under contractual obligations and do not independently access or use your data.

When you navigate away from n880.io to a third-party website (for example, your bKash app), this Policy ceases to apply. We strongly recommend reviewing the privacy policies of any third-party services you use in conjunction with your n880 account.

Changes to This Policy

n880 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or Platform functionality. Revised versions will be published on this page with an updated effective date. For material changes that significantly affect how we use your personal data, n880 will provide advance notice via on-site notification or by email to your registered address before the changes take effect.

Your continued use of the Platform following the effective date of any amendment constitutes your acknowledgment of the updated Policy. If you do not agree with the revised terms, you should cease using the Platform and contact support to request account closure. We recommend reviewing this Policy periodically — the current effective date is always displayed at the top of this page.

Contact Us

For any queries, concerns, or requests relating to this Privacy Policy, data rights, or the handling of your personal information by n880, please contact our support and compliance team:

All data rights requests must be submitted from your registered email address for identity verification purposes. n880 will not process data access, erasure, or portability requests submitted by unverified third parties.